Privacy Policy

1. Data Collection

We collect information necessary to provide our services, including account details (name, email), billing information, and usage metadata. We also store the prompts you submit and the results generated to allow you to retrieve them later in your workspace.

2. How We Use Data

Your data is used to:

• Maintain and improve the Demure AI platform.
• Process payments and manage your credit balance.
• Provide customer support and respond to inquiries.
• Analyze platform usage to optimize model performance.

3. Data Storage and Security

We use industry-standard encryption and security protocols to protect your data. Information is stored on secure cloud servers with restricted access. Billing data is handled by our PCI-compliant payment processor (Stripe).

4. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can manage your data directly through your account settings or by contacting our support team for a full data export or account closure.

5. Third-Party Sharing

We do not sell your personal information to third parties. We only share data with essential service providers (e.g., payment processors, hosting partners) as required to operate the platform or when legally mandated.